Using Mobile Phone Short Message Service (SMS) Reminders to Enhance Appointment Attendance in DM Patients

Launched by THE UNIVERSITY OF HONG KONG · Feb 14, 2017

Keywords

ClinConnect Summary

The main objective of this study is to evaluate the appointment attendance rate using SMS reminder of nurses and allied health appointments for diabetic patients, when compared to conventional telephone reminder and no reminder. We also aim at determine the factors associated with appointment attendance. Finally, we will also survey patients' acceptance and satisfaction to the SMS service.

This is a single blind randomization study. It will be carried out in Ha Kwai Chung General Outpatient Clinic.

The primary outcome of this study is to evaluate the attendance rate of each individual doc...

Gender

ALL

Eligibility criteria

• Inclusion Criteria:
• • With diagnosis of type 2 diabetes
• * Have more than 1 clinic services appointment under RAMP-DM programme:
• • (e.g. blood taking, diabetic nurse individual counselling, group education, diabetic complication screening, retinal photo assessment, dietician counselling, etc)
• Exclusion Criteria:
• • 1. Cannot read or receive appointment schedule on mobile phone
• • 2. Do not speak Cantonese/English or read Chinese/English
• • 3. Mentally incapacitated
• • 4. Pregnant Women

Trial Officials