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SurgeCon: An Emergency Department Surge Management Platform

Launched by MEMORIAL UNIVERSITY OF NEWFOUNDLAND · Mar 4, 2021

Trial Information

Current as of July 24, 2025

Recruiting

Keywords

Surge Con Emergency Department Stepped Wedge Design Randomized Trials Wait Time

ClinConnect Summary

The SurgeCon trial is studying a new way to improve how emergency departments (EDs) manage patient flow to reduce wait times. Emergency rooms often get overcrowded, leading to long waits for patients who need care. In Canada, particularly in Newfoundland and Labrador, wait times have become a serious issue. The SurgeCon project involves using a special software platform and other strategies to help streamline processes in the ED. In a pilot test, this approach was able to cut wait times by 32%, making it easier for patients to get the care they need.

If you visit any of the four selected emergency departments during the study, you might be eligible to participate. There are no specific exclusions, so anyone coming to these EDs can take part. As a participant, you can expect to see changes in how the emergency department operates, which aims to make your experience quicker and more efficient. This trial is currently recruiting participants, and it hopes to make a positive impact on emergency care for everyone involved.

Gender

ALL

Eligibility criteria

  • Inclusion Criteria:
  • All individuals who visit any of the four selected emergency departments during the study period will be included.
  • Exclusion Criteria:
  • none

About Memorial University Of Newfoundland

Memorial University of Newfoundland is a distinguished academic institution dedicated to advancing healthcare and medical research through innovative clinical trials. As a leading sponsor, the university leverages its extensive resources and expertise to conduct rigorous studies aimed at improving patient outcomes and understanding complex health conditions. Committed to ethical research practices and community engagement, Memorial University fosters collaboration among multidisciplinary teams, ensuring that its clinical trials contribute valuable insights to the field of medicine while enhancing the quality of life for individuals in Newfoundland and beyond.

Locations

Saint John's, Newfoundland And Labrador, Canada

Burin, Newfoundland And Labrador, Canada

Clarenville, Newfoundland And Labrador, Canada

Saint John's, Newfoundland And Labrador, Canada

Patients applied

0 patients applied

Trial Officials

Shabnam Shabnam, PhD

Principal Investigator

Memorial University of Newfoundland

Timeline

First submit

Trial launched

Trial updated

Estimated completion

Not reported

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