Effectiveness of Health Promotion Interventions in Improving Patient Satisfaction

Launched by UNIVERSITI TUNKU ABDUL RAHMAN · May 18, 2022

Keywords

ClinConnect Summary

This clinical trial is looking into how health promotion programs can improve patient satisfaction with primary health care services. Researchers want to see if these programs make patients feel happier and more satisfied with the care they receive. To gather information, they will use questionnaires, which are just a set of questions that participants will answer.

To be eligible for the study, participants need to be at least 18 years old, able to read and write in Chinese, and own a smartphone that they know how to use, especially the app WeChat. Additionally, participants should be able to think clearly and communicate well to complete the questionnaire. However, people with certain mental health issues, serious cognitive problems, or severe illnesses that prevent them from participating will not be included in the trial. If you decide to join, you can expect to share your thoughts and experiences regarding health care, helping researchers understand how to improve services for everyone.

Gender

ALL

Eligibility criteria

• Inclusion Criteria:
• • 18 years of age or older
• • Being able to read and write in Chinese
• • Owning a smartphone and knowing how to use WeChat
• • Clear consciousness, can communicate normally, can understand the questionnaire correctly.
• Exclusion Criteria:
• • ·Patients with mental disorders, cognitive impairment, severe and terminal illness were unable to cooperate with this study.