Cost Communication and Financial Navigation in Cancer Patients (COSTCOM)
Launched by ECOG-ACRIN CANCER RESEARCH GROUP · Feb 28, 2024
Trial Information
Current as of August 23, 2025
Recruiting
Keywords
ClinConnect Summary
The COSTCOM clinical trial is studying how financial support and communication about costs can help cancer patients stick to their treatment plans without feeling overwhelmed by medical expenses. Many cancer patients face financial challenges due to high costs of treatment, changes in jobs, or insurance issues, which can lead to delays or interruptions in their care. The COSTCOM program offers guidance and resources to help patients manage these financial burdens, aiming to improve their overall well-being and adherence to treatment.
To participate in this trial, you need to be at least 18 years old and have recently been diagnosed with a solid tumor cancer. You should also be able to communicate in English or Spanish and have started or plan to start cancer treatment soon. Participants will receive support through financial counseling and education about available resources, which can help ease the stress of medical costs. It's important to know that this trial is currently recruiting, so there may be opportunities to join if you meet the eligibility criteria.
Gender
ALL
Eligibility criteria
- Inclusion Criteria:
- • NON-PATIENTS PARTICIPANTS: Participant must speak English
- • NON-PATIENTS PARTICIPANTS: Participant must be employed at National Cancer Institute Community Oncology Research Program (NCORP) site for at least six months
- • NON-PATIENTS PARTICIPANTS: Participant must be able to provide informed consent to participate in this study
- * NON-PATIENTS PARTICIPANTS: Participant must be one of the following:
- • A study coordinator with a role involving use of CostCOM intervention price transparency and financial navigation platform
- • A practice oncology provider (i.e., physician or mid-level), or
- • A practice financial counselor, social workers, financial navigators, or pharmacist who have provided care or been in contact (in the last 3 months) to a patient who was assigned to the CostCOM arm, and who completed the at least 6 month study follow-up
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must be ≥ 18 years of age
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must be fluent in written and spoken English OR patient must be fluent in written and spoken Spanish
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must be within 120 days of a new diagnosis of any solid cancer of any stage at the time of Step 0
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must have had their first medical oncology visit at the time of Step 0
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must have initiated oral or intravenous (IV) cancer systemic therapy or have received a prescription order with stated intent to initiate within 30 days following Step 0 consent
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patients must not have indolent cancer undergoing observation alone (i.e., active surveillance)
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patients must not be receiving palliative or hospice care alone
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must not be undergoing curative surgery alone or radiation therapy alone. (Must be receiving systemic therapy), unless they are receiving systemic therapy
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must confirm that they intend to receive their care or monitoring at one of the participating NCORP practices
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must have the ability to understand and the willingness to sign a written informed consent document.
- • Patients with impaired decision-making capacity (IDMC) who have a legally authorized representative (LAR) or caregiver and/or family member available are not eligible
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must not have an Eastern Cooperative Oncology Group (ECOG) performance status ≥ 3, OR
- • Patient must not be deemed medically unable to participate in the study by the study investigators or an oncology clinician (i.e., referral to hospice)
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must not be enrolled in treatment clinical trials where cancer systemic therapy is provided at no cost to the patient
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must not be enrolled in EAQ221CD or S1912CD given financial navigation is offered as part of these two trials.
- • NOTE: If S1912CD is activated in a participating practice, S1912CD should be offered first to patients with metastatic cancer meeting eligibility criteria for S1912CD. Only if a patient is not eligible or not interested in participating in S1912CD, the EAQ222CD can be offered. For early stage cancer, EAQ222CD can be offered first given S1912CD does not enroll patients with early stage cancer
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must not be enrolled in other clinical trials where OOPC communication or financial navigation (i.e., professional guidance to identify financial assistance programs to alleviate cost of care) is being offered as part of the trial
- • NOTE: If a trial is offering financial counseling alone without financial navigation patients are allowed to co-enroll
- • NOTE: Gift cards for survey completion, or parking passes are not considered financial navigation
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 1 (OPEN RANDOMIZATION): Patient must meet all the eligibility criteria for step 0
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 1 (OPEN RANDOMIZATION): Patient must have signed a written informed consent form
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 1 (OPEN RANDOMIZATION): Patient must have a completed baseline survey in ECOG American College of Radiology Imaging Network Systems for Easy Entry of Patient Reported Outcomes (EASEE-PRO) within 30 days of the date of OPEN registration and consent (step 0)
- • PATIENT ELIGIBILITY CRITERIA FOR STEP 1 (OPEN RANDOMIZATION): Patients must have initiated their cancer treatment (i.e., IV or oral systemic therapy) either before or within 30 days of the date of OPEN registration and consent (step 0)
About Ecog Acrin Cancer Research Group
The ECOG-ACRIN Cancer Research Group is a prominent clinical trial sponsor dedicated to advancing cancer research through innovative clinical trials and rigorous scientific inquiry. As a collaborative network of researchers, healthcare professionals, and institutions, ECOG-ACRIN focuses on improving cancer treatment and patient outcomes by conducting high-quality, multicenter studies. Their research spans various cancer types and includes a wide array of therapeutic approaches, emphasizing the integration of cutting-edge methodologies and patient-centered care. Committed to fostering collaboration and sharing knowledge, ECOG-ACRIN plays a vital role in transforming cancer care and enhancing the understanding of cancer biology.
Contacts
Jennifer Cobb
Immunology at National Institute of Allergy and Infectious Diseases (NIAID)
Locations
Kalamazoo, Michigan, United States
Edina, Minnesota, United States
Waconia, Minnesota, United States
La Crosse, Wisconsin, United States
Saint Paul, Minnesota, United States
Kalamazoo, Michigan, United States
Traverse City, Michigan, United States
Lancaster, Ohio, United States
Mount Vernon, Illinois, United States
Chillicothe, Ohio, United States
Coon Rapids, Minnesota, United States
Minneapolis, Minnesota, United States
Saint Paul, Minnesota, United States
Shakopee, Minnesota, United States
Willmar, Minnesota, United States
Saint Joseph, Missouri, United States
Mount Vernon, Ohio, United States
Wilmington, Ohio, United States
Honolulu, Hawaii, United States
Minneapolis, Minnesota, United States
Danville, Pennsylvania, United States
Aurora, Colorado, United States
Honolulu, Hawaii, United States
Greensboro, North Carolina, United States
Columbus, Ohio, United States
Martinez, California, United States
Honolulu, Hawaii, United States
Denver, Colorado, United States
Robbinsdale, Minnesota, United States
Saint Louis Park, Minnesota, United States
Saint Louis, Missouri, United States
Lima, Ohio, United States
Memphis, Tennessee, United States
San Juan, , Puerto Rico
Saint Louis, Missouri, United States
Honolulu, Hawaii, United States
Newark, Ohio, United States
Maplewood, Minnesota, United States
Maplewood, Minnesota, United States
Stillwater, Minnesota, United States
Toledo, Ohio, United States
Hazleton, Pennsylvania, United States
Wilkes Barre, Pennsylvania, United States
Kalamazoo, Michigan, United States
Scranton, Pennsylvania, United States
'Aiea, Hawaii, United States
Honolulu, Hawaii, United States
Honolulu, Hawaii, United States
Honolulu, Hawaii, United States
Alton, Illinois, United States
Battle Creek, Michigan, United States
Woodbury, Minnesota, United States
Joplin, Missouri, United States
Springfield, Missouri, United States
Springfield, Missouri, United States
Burlington, North Carolina, United States
Reidsville, North Carolina, United States
Toledo, Ohio, United States
Richmond, Virginia, United States
Mequon, Wisconsin, United States
Milwaukee, Wisconsin, United States
Racine, Wisconsin, United States
Wausau, Wisconsin, United States
Weston, Wisconsin, United States
Marietta, Ohio, United States
Newark, Ohio, United States
Springfield, Ohio, United States
Westerville, Ohio, United States
Zanesville, Ohio, United States
Wausau, Wisconsin, United States
Kailua, Hawaii, United States
New Ulm, Minnesota, United States
Denver, Colorado, United States
Denver, Colorado, United States
Appleton, Wisconsin, United States
Joplin, Missouri, United States
Ft. Smith, Arkansas, United States
Fort Smith, Arkansas, United States
Bolivar, Missouri, United States
Branson, Missouri, United States
Saint Louis, Missouri, United States
Milwaukee, Wisconsin, United States
San Juan, , Puerto Rico
Fairbanks, Alaska, United States
Oklahoma City, Oklahoma, United States
Lihue, Hawaii, United States
Rolla, Missouri, United States
Rolla, Missouri, United States
Columbus, Ohio, United States
Columbus, Ohio, United States
Portsmouth, Ohio, United States
New Richmond, Wisconsin, United States
Belpre, Ohio, United States
Longmont, Colorado, United States
Springfield, Ohio, United States
Garden City, Kansas, United States
Great Bend, Kansas, United States
Minneapolis, Minnesota, United States
Grove City, Ohio, United States
Lewisburg, Pennsylvania, United States
Lakewood, Colorado, United States
Thornton, Colorado, United States
Boulder, Colorado, United States
Denver, Colorado, United States
Englewood, Colorado, United States
Littleton, Colorado, United States
Lone Tree, Colorado, United States
Maple Grove, Minnesota, United States
Wyoming, Minnesota, United States
Pottsville, Pennsylvania, United States
Norton Shores, Michigan, United States
Monticello, Minnesota, United States
Oxford, Mississippi, United States
Appleton, Wisconsin, United States
Brookfield, Wisconsin, United States
Franklin, Wisconsin, United States
Oshkosh, Wisconsin, United States
Honolulu, Hawaii, United States
Port Townsend, Washington, United States
'Aiea, Hawaii, United States
'Aiea, Hawaii, United States
Gahanna, Ohio, United States
Selinsgrove, Pennsylvania, United States
Midlothian, Virginia, United States
Aiea, Hawaii, United States
Boulder, Colorado, United States
Perrysburg, Ohio, United States
Bayamon, , Puerto Rico
Stevens Point, Wisconsin, United States
Bayamon, , Puerto Rico
Manati, , Puerto Rico
Honolulu, Hawaii, United States
Ballwin, Missouri, United States
Washington, Missouri, United States
Denver, Colorado, United States
Mechanicsville, Virginia, United States
Wauwatosa, Wisconsin, United States
Springfield, Ohio, United States
Centennial, Colorado, United States
Englewood, Colorado, United States
Englewood, Colorado, United States
Burnsville, Minnesota, United States
Richmond, Virginia, United States
Chilton, Wisconsin, United States
Franklin, Wisconsin, United States
San Juan, , Puerto Rico
Cambridge, Minnesota, United States
Princeton, Minnesota, United States
'Ewa Beach, Hawaii, United States
Honolulu, Hawaii, United States
Kahului, Hawaii, United States
Kalamazoo, Michigan, United States
Greensboro, North Carolina, United States
Midlothian, Virginia, United States
Milwaukee, Wisconsin, United States
Neenah, Wisconsin, United States
New London, Wisconsin, United States
Shawano, Wisconsin, United States
Waupaca, Wisconsin, United States
Oshkosh, Wisconsin, United States
Little Rock, Arkansas, United States
'Aiea, Hawaii, United States
Asheboro, North Carolina, United States
Toledo, Ohio, United States
Toledo, Ohio, United States
Berlin, Wisconsin, United States
Wyoming, Michigan, United States
Grand Rapids, Michigan, United States
Muskegon, Michigan, United States
Grove City, Ohio, United States
Centralia, Illinois, United States
Richmond, Virginia, United States
Paducah, Kentucky, United States
San Juan, , Puerto Rico
New Albany, Ohio, United States
Asheboro, North Carolina, United States
Osage Beach, Missouri, United States
Marysville, Ohio, United States
Niles, Michigan, United States
Reed City, Michigan, United States
Saint Joseph, Michigan, United States
Grand Rapids, Michigan, United States
Saint Joseph, Michigan, United States
Wilmington, Ohio, United States
Grand Rapids, Michigan, United States
Walnut Creek, California, United States
Aiea, Hawaii, United States
Aiea, Hawaii, United States
Aiea, Hawaii, United States
Ewa Beach, Hawaii, United States
Patients applied
Trial Officials
Gelareh Sadigh
Principal Investigator
ECOG-ACRIN Cancer Research Group
Timeline
First submit
Trial launched
Trial updated
Estimated completion
Not reported