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Search / Trial NCT06295367

Cost Communication and Financial Navigation in Cancer Patients (COSTCOM)

Launched by ECOG-ACRIN CANCER RESEARCH GROUP · Feb 28, 2024

Trial Information

Current as of August 23, 2025

Recruiting

Keywords

ClinConnect Summary

The COSTCOM clinical trial is studying how financial support and communication about costs can help cancer patients stick to their treatment plans without feeling overwhelmed by medical expenses. Many cancer patients face financial challenges due to high costs of treatment, changes in jobs, or insurance issues, which can lead to delays or interruptions in their care. The COSTCOM program offers guidance and resources to help patients manage these financial burdens, aiming to improve their overall well-being and adherence to treatment.

To participate in this trial, you need to be at least 18 years old and have recently been diagnosed with a solid tumor cancer. You should also be able to communicate in English or Spanish and have started or plan to start cancer treatment soon. Participants will receive support through financial counseling and education about available resources, which can help ease the stress of medical costs. It's important to know that this trial is currently recruiting, so there may be opportunities to join if you meet the eligibility criteria.

Gender

ALL

Eligibility criteria

  • Inclusion Criteria:
  • NON-PATIENTS PARTICIPANTS: Participant must speak English
  • NON-PATIENTS PARTICIPANTS: Participant must be employed at National Cancer Institute Community Oncology Research Program (NCORP) site for at least six months
  • NON-PATIENTS PARTICIPANTS: Participant must be able to provide informed consent to participate in this study
  • * NON-PATIENTS PARTICIPANTS: Participant must be one of the following:
  • A study coordinator with a role involving use of CostCOM intervention price transparency and financial navigation platform
  • A practice oncology provider (i.e., physician or mid-level), or
  • A practice financial counselor, social workers, financial navigators, or pharmacist who have provided care or been in contact (in the last 3 months) to a patient who was assigned to the CostCOM arm, and who completed the at least 6 month study follow-up
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must be ≥ 18 years of age
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must be fluent in written and spoken English OR patient must be fluent in written and spoken Spanish
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must be within 120 days of a new diagnosis of any solid cancer of any stage at the time of Step 0
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must have had their first medical oncology visit at the time of Step 0
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must have initiated oral or intravenous (IV) cancer systemic therapy or have received a prescription order with stated intent to initiate within 30 days following Step 0 consent
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patients must not have indolent cancer undergoing observation alone (i.e., active surveillance)
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patients must not be receiving palliative or hospice care alone
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must not be undergoing curative surgery alone or radiation therapy alone. (Must be receiving systemic therapy), unless they are receiving systemic therapy
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must confirm that they intend to receive their care or monitoring at one of the participating NCORP practices
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must have the ability to understand and the willingness to sign a written informed consent document.
  • Patients with impaired decision-making capacity (IDMC) who have a legally authorized representative (LAR) or caregiver and/or family member available are not eligible
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must not have an Eastern Cooperative Oncology Group (ECOG) performance status ≥ 3, OR
  • Patient must not be deemed medically unable to participate in the study by the study investigators or an oncology clinician (i.e., referral to hospice)
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must not be enrolled in treatment clinical trials where cancer systemic therapy is provided at no cost to the patient
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must not be enrolled in EAQ221CD or S1912CD given financial navigation is offered as part of these two trials.
  • NOTE: If S1912CD is activated in a participating practice, S1912CD should be offered first to patients with metastatic cancer meeting eligibility criteria for S1912CD. Only if a patient is not eligible or not interested in participating in S1912CD, the EAQ222CD can be offered. For early stage cancer, EAQ222CD can be offered first given S1912CD does not enroll patients with early stage cancer
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 0 (OPEN SCREENING REGISTRATION): Patient must not be enrolled in other clinical trials where OOPC communication or financial navigation (i.e., professional guidance to identify financial assistance programs to alleviate cost of care) is being offered as part of the trial
  • NOTE: If a trial is offering financial counseling alone without financial navigation patients are allowed to co-enroll
  • NOTE: Gift cards for survey completion, or parking passes are not considered financial navigation
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 1 (OPEN RANDOMIZATION): Patient must meet all the eligibility criteria for step 0
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 1 (OPEN RANDOMIZATION): Patient must have signed a written informed consent form
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 1 (OPEN RANDOMIZATION): Patient must have a completed baseline survey in ECOG American College of Radiology Imaging Network Systems for Easy Entry of Patient Reported Outcomes (EASEE-PRO) within 30 days of the date of OPEN registration and consent (step 0)
  • PATIENT ELIGIBILITY CRITERIA FOR STEP 1 (OPEN RANDOMIZATION): Patients must have initiated their cancer treatment (i.e., IV or oral systemic therapy) either before or within 30 days of the date of OPEN registration and consent (step 0)

About Ecog Acrin Cancer Research Group

The ECOG-ACRIN Cancer Research Group is a prominent clinical trial sponsor dedicated to advancing cancer research through innovative clinical trials and rigorous scientific inquiry. As a collaborative network of researchers, healthcare professionals, and institutions, ECOG-ACRIN focuses on improving cancer treatment and patient outcomes by conducting high-quality, multicenter studies. Their research spans various cancer types and includes a wide array of therapeutic approaches, emphasizing the integration of cutting-edge methodologies and patient-centered care. Committed to fostering collaboration and sharing knowledge, ECOG-ACRIN plays a vital role in transforming cancer care and enhancing the understanding of cancer biology.

Locations

Kalamazoo, Michigan, United States

Edina, Minnesota, United States

Waconia, Minnesota, United States

La Crosse, Wisconsin, United States

Saint Paul, Minnesota, United States

Kalamazoo, Michigan, United States

Traverse City, Michigan, United States

Lancaster, Ohio, United States

Mount Vernon, Illinois, United States

Chillicothe, Ohio, United States

Coon Rapids, Minnesota, United States

Minneapolis, Minnesota, United States

Saint Paul, Minnesota, United States

Shakopee, Minnesota, United States

Willmar, Minnesota, United States

Saint Joseph, Missouri, United States

Mount Vernon, Ohio, United States

Wilmington, Ohio, United States

Honolulu, Hawaii, United States

Minneapolis, Minnesota, United States

Danville, Pennsylvania, United States

Aurora, Colorado, United States

Honolulu, Hawaii, United States

Greensboro, North Carolina, United States

Columbus, Ohio, United States

Martinez, California, United States

Honolulu, Hawaii, United States

Denver, Colorado, United States

Robbinsdale, Minnesota, United States

Saint Louis Park, Minnesota, United States

Saint Louis, Missouri, United States

Lima, Ohio, United States

Memphis, Tennessee, United States

San Juan, , Puerto Rico

Saint Louis, Missouri, United States

Honolulu, Hawaii, United States

Newark, Ohio, United States

Maplewood, Minnesota, United States

Maplewood, Minnesota, United States

Stillwater, Minnesota, United States

Toledo, Ohio, United States

Hazleton, Pennsylvania, United States

Wilkes Barre, Pennsylvania, United States

Kalamazoo, Michigan, United States

Scranton, Pennsylvania, United States

'Aiea, Hawaii, United States

Honolulu, Hawaii, United States

Honolulu, Hawaii, United States

Honolulu, Hawaii, United States

Alton, Illinois, United States

Battle Creek, Michigan, United States

Woodbury, Minnesota, United States

Joplin, Missouri, United States

Springfield, Missouri, United States

Springfield, Missouri, United States

Burlington, North Carolina, United States

Reidsville, North Carolina, United States

Toledo, Ohio, United States

Richmond, Virginia, United States

Mequon, Wisconsin, United States

Milwaukee, Wisconsin, United States

Racine, Wisconsin, United States

Wausau, Wisconsin, United States

Weston, Wisconsin, United States

Marietta, Ohio, United States

Newark, Ohio, United States

Springfield, Ohio, United States

Westerville, Ohio, United States

Zanesville, Ohio, United States

Wausau, Wisconsin, United States

Kailua, Hawaii, United States

New Ulm, Minnesota, United States

Denver, Colorado, United States

Denver, Colorado, United States

Appleton, Wisconsin, United States

Joplin, Missouri, United States

Ft. Smith, Arkansas, United States

Fort Smith, Arkansas, United States

Bolivar, Missouri, United States

Branson, Missouri, United States

Saint Louis, Missouri, United States

Milwaukee, Wisconsin, United States

San Juan, , Puerto Rico

Fairbanks, Alaska, United States

Oklahoma City, Oklahoma, United States

Lihue, Hawaii, United States

Rolla, Missouri, United States

Rolla, Missouri, United States

Columbus, Ohio, United States

Columbus, Ohio, United States

Portsmouth, Ohio, United States

New Richmond, Wisconsin, United States

Belpre, Ohio, United States

Longmont, Colorado, United States

Springfield, Ohio, United States

Garden City, Kansas, United States

Great Bend, Kansas, United States

Minneapolis, Minnesota, United States

Grove City, Ohio, United States

Lewisburg, Pennsylvania, United States

Lakewood, Colorado, United States

Thornton, Colorado, United States

Boulder, Colorado, United States

Denver, Colorado, United States

Englewood, Colorado, United States

Littleton, Colorado, United States

Lone Tree, Colorado, United States

Maple Grove, Minnesota, United States

Wyoming, Minnesota, United States

Pottsville, Pennsylvania, United States

Norton Shores, Michigan, United States

Monticello, Minnesota, United States

Oxford, Mississippi, United States

Appleton, Wisconsin, United States

Brookfield, Wisconsin, United States

Franklin, Wisconsin, United States

Oshkosh, Wisconsin, United States

Honolulu, Hawaii, United States

Port Townsend, Washington, United States

'Aiea, Hawaii, United States

'Aiea, Hawaii, United States

Gahanna, Ohio, United States

Selinsgrove, Pennsylvania, United States

Midlothian, Virginia, United States

Aiea, Hawaii, United States

Boulder, Colorado, United States

Perrysburg, Ohio, United States

Bayamon, , Puerto Rico

Stevens Point, Wisconsin, United States

Bayamon, , Puerto Rico

Manati, , Puerto Rico

Honolulu, Hawaii, United States

Ballwin, Missouri, United States

Washington, Missouri, United States

Denver, Colorado, United States

Mechanicsville, Virginia, United States

Wauwatosa, Wisconsin, United States

Springfield, Ohio, United States

Centennial, Colorado, United States

Englewood, Colorado, United States

Englewood, Colorado, United States

Burnsville, Minnesota, United States

Richmond, Virginia, United States

Chilton, Wisconsin, United States

Franklin, Wisconsin, United States

San Juan, , Puerto Rico

Cambridge, Minnesota, United States

Princeton, Minnesota, United States

'Ewa Beach, Hawaii, United States

Honolulu, Hawaii, United States

Kahului, Hawaii, United States

Kalamazoo, Michigan, United States

Greensboro, North Carolina, United States

Midlothian, Virginia, United States

Milwaukee, Wisconsin, United States

Neenah, Wisconsin, United States

New London, Wisconsin, United States

Shawano, Wisconsin, United States

Waupaca, Wisconsin, United States

Oshkosh, Wisconsin, United States

Little Rock, Arkansas, United States

'Aiea, Hawaii, United States

Asheboro, North Carolina, United States

Toledo, Ohio, United States

Toledo, Ohio, United States

Berlin, Wisconsin, United States

Wyoming, Michigan, United States

Grand Rapids, Michigan, United States

Muskegon, Michigan, United States

Grove City, Ohio, United States

Centralia, Illinois, United States

Richmond, Virginia, United States

Paducah, Kentucky, United States

San Juan, , Puerto Rico

New Albany, Ohio, United States

Asheboro, North Carolina, United States

Osage Beach, Missouri, United States

Marysville, Ohio, United States

Niles, Michigan, United States

Reed City, Michigan, United States

Saint Joseph, Michigan, United States

Grand Rapids, Michigan, United States

Saint Joseph, Michigan, United States

Wilmington, Ohio, United States

Grand Rapids, Michigan, United States

Walnut Creek, California, United States

Aiea, Hawaii, United States

Aiea, Hawaii, United States

Aiea, Hawaii, United States

Ewa Beach, Hawaii, United States

Patients applied

0 patients applied

Trial Officials

Gelareh Sadigh

Principal Investigator

ECOG-ACRIN Cancer Research Group

Timeline

First submit

Trial launched

Trial updated

Estimated completion

Not reported